Testimonials

The Motor Inn Carroll team has helped keep my "experienced" Tacoma in great shape. Recently, they investigated a strange noise, skillfully diagnosed it and then addressed the issue with the least possible cost - how refreshing! Not every dealership does that, as we all know. Thanks, Motor Inn!

What a good experience we had when purchasing our 2026 grand highlander hybrid. Dave was so helpful and knowledgeable from start to finish. Was one of the easiest car purchase we’ve ever had. Thanks!!

Great sales staff; good to work with. Highly recommend doing (and keeping) business at my local dealership.

I couldn't have asked for a better Sales Manager than Dave Bremser. He was personable, patient, attentive to my questions and concerns and never made me feel like I was just another customer being pushed into a sale. His sincerity to help me find just what I was looking for, even though it wasn't the initial car I was going to purchase did not go unnoticed. Even after the sale was made, he encouraged me to contact him with any questions and has already proven he is as good as his word. I would highly recommend him if anyone is looking for a vehicle!

Kyle our salesman. He worked to get us exactly what we wanted! He's been there many times after with questions also. We would recommend Kyle to help you also!

We worked with Kyle Gallagher on the purchase of our Traverse. He was great to work with and very helpful in showing us all the “bells and whistles” that the vehicle has. Would definitely purchase another vehicle from Motor Inn!

Amazing group to deal with. Dave and Lisa were very helpful in finding what I wanted

Dave Bremser and the entire dealership always provide us excellent service.

My service on my vehicles is always great, the sale team is very helpful and professional. I would say they are way to happy to sell me a car. This way my 10th vehicle since 2009. I am very happy to do business with Motor Inn of Carroll

They were all amazing

We had a very good experience with Kyle nice man and very helpful

David Bremser made purchasing my vehicle so painless! This is my second vehicle I have bought three him and Motor inn in the last 2 years.

Dave was great. Traded another dealership for the exact Rav I wanted. Very happy!

I would send anyone to Anthony. Very good to work with. Very Pleasant

Pure luck came across Dave’s post in facebook marketplace. Usually hate having to go through a dealership but Dave made it super easy. Daughter will be attending Kansas State this fall and now I won’t have to worry about her on the road. Thank you again Dave. Will definitely be there again for the rest of my kids future purchases.

Found the vehicle online via CarGurus and purchased through the dealership and had it shipped with transport company to Idaho. Great buying experience, kudos to Dave and Lisa for making the experience great, thanks guys!

Kyle is a great guy to buy a vehicle from. Everything went very smoothly. Very knowledgeable about his product.

Kyle was super nice and helpful - I was not even buying the car from them!! the customer service was very impressive!

Great communication and fast process from Kyle and the team! I drove from out of state and they made everything easy and seamless.

We had a great experience with Motor Inn. Kyle was great to work with, as was the rest of the staff who assisted when he was busy with a previous customer. We’re loving our Toyota Highlander and are grateful for the great deal they gave us on our used vehicle. Thanks for everything, Motor Inn - Carroll!

I call him KONG!!! Thank you Dave Bremser for locating this 2024 Sequoia TRD Pro Ice Cap/Cockpit Red Interior! Been wanting this Bad Boy for a while. When I started looking I first reached out to ALL Omaha Dealers and ALL gave me the run around and not fitting my needs. Dave treated me with Respect that went above and beyond my Expectations. Dave listened to what I wanted to every detail, happy about our trade number on Jeep Wrangler given to us and the Delivery of KONG was detailed in explaining controls/Technology. I am Super Stoked about KONG! Going 1.5 hours away from Omaha was worth every Penny! HIGHLY RECOMMEND Dave and the Team at Motor Inn of Carroll!

Dave Bremser took great care of us when we had some specific requests on color, trim and options. He located the vehicle and had it brought to Motor Inn of Carroll in a very timely manner. We are absolutely in love with our new 2024 Barcelona Red Toyota 4Runner TRD off-road premium! Dave did a great job of keeping us informed on every step of the process and Lisa Pille did a wonderful job walking us through the paperwork and explaining everything as we went. Over all the entire transaction went great and we are looking forward to doing more business with Motor Inn Toyota of Carroll in the future!

I purchased a new Toyota Tacoma TRD Off-Road and LOVE it!!! David Bremser and the staff at Motor Inn were exceptional!!

Motor inn was great to work with. I was in search of a new daily driver for a good price and I found exactly what I was looking for at motor inn in Carroll. Sam was a very professional salesman who was a dream to work with. Looking for any new or used vehicle, call in and ask for Sam.

Dave Bremser Very professional very likai enjoyed working with him definitely 5 stars

Sam Spender is the man. 5 stars goes above and beyond .

Sam Spencer is a very friendly and experience expert on finding you the perfect ride that fits your budget! Highly recommend Sam Spencer for any vehicle needs

Shopped around but Sam Spencer with Carrol Inn was beyond friendly and helped me find the exact make and model I was searching for. Better yet the price he got me was beyond all the other places I had searched. Definitely will use Sam Spencer with Carroll Inn again 🙏🏼 thank you!

Kudos to Kyle, Tony and Doug with Motor Inn! I was searching for a new Chevy Equinox for my mother and she knew exactly what she wanted... The team at Motor Inn literally delivered... Originally spoke to Doug in Estherville where they had the car and Carroll manager Tony made arrangements to get the car to Carroll on the same day! WOW! Talk about superior customer service! And Kyle, he is the best! So accommodating, friendly and super knowledgeable! It was a very pleasant hassle-free and convenient experience. I bought my first new car at the same spot 30 years ago and it was nice to come back to Carroll and drive a beautiful new SUV off the lot.

My husband and I recently bought a new vehicle here. We highly recommend this dealership. All of the staff are very helpful and kind! The car was beautiful and they gave it excellent care. We worked with Kyle and he was a joy to work with! He was so professional, patient, and was happy to answer all of our questions. He went above and beyond in every aspect! We definitely will be coming back again to buy our next vehicle here and hope to get the pleasure of working with Kyle again!

Bought a new Toyota Tacoma from Motor Inn in Carroll. What a great experience. The staff was friendly, helpful and willing to go the extra mile to help us make a deal. Thank you all!

We had a great experience buying a new car from Motor Inn of Carroll. The staff was friendly, efficient, and professional. They gave us a good deal on our trade-in.

First time we purchased a vehicle at Motor Inn in Carroll. We had a great experience. Courteous, friendly, and professional staff.

Need a license plate holder riveted to my front bumper and they did it free of charge. Only took 10 min but they didn’t need to give it to me for free. Great local business

I dont get to Carroll or close to there anymore so I no longer get my service here but I so miss these guys. Top notch from front end in sales to back end in finance and the after purchase transition with service too. Trustworthy and helpful but not pushy. They went above and beyond always. They are worth the drive if i had the time but i dont. Miss you Motor Inn Toyota of Carroll. Every place else sucks so far. I have yet to find a consistent and trustworthy home for our vehicles.

We had a great experience with Kyle and Motor inn of Carroll. Very responsive, no hidden add-ones and great service from Kyle. Thanks!

We drove 2 hrs to look at an SUV..they stayed open well beyond closing to accommodate us..Great service. thx Kyle!

Bought a Jeep from them they stayed late and took care of me. Would definitely buy another car from them.

Was given a verbal price for my trade in that I was told would be good for 14 days. Go back 3 days later to trade my car and they tell me the price is no longer valid and attempt to low ball me. If you give a customer a price then you should honor it. 0/10 recommend doing business with them.

Save yourself the headache and go to a dealership with a better warranty. Neither the dealership or their warranty company cover a blown cylinder head which is part of the power train. $6500 in repairs later, another dealership said they don't have issues with warranties like this from other places.

I bought a 2014 Toyota Prius here a couple months back. Within 400 miles of purchasing, a check engine light came on. I put my reader in the vehicle and got the code. After informing the salesman of the situation, he said it was a common issue with this year and all I needed to do was replace the gas cap. After replacing the old gas cap with a brand new one, I was still left with the check engine light on and some even more worry some issues - revving up when idling and shaking. I texted the salesman back once more to let him know his ‘fix’ didn’t 3work. I did not receive a response. I understand that when buying a used vehicle it is ‘as is’. However, I find it a little odd that WITHIN 400 miles off the lot I am left with roughly a $1,000 fix. I truly hope they did not use their authority as a dealership to erase the code thinking ‘it wasn’t a big deal’. I hate leaving negative reviews, but am left with a bad taste in my mouth and no further communication with them. Besides the above, I had talked with the salesman on over the phone and when asked if there was anything cosmetically wrong he replied ‘no, other than maybe a few scratches and door dings’. I found the door dings and scratches when I arrived and was still happy enough with the price point that I deemed the purchase still worth it. After a 3 hour drive back and a few days worth of driving it and getting in and out, I noticed a portion of the side mirrors plastic casing was broken off, the drivers wheel well cover missing and the passenger’s wheel well cover broke. This bothers me mostly because of the fact that when you’re a certified dealer I’d assume some level of trustworthiness, which I was not given. Overall, the cosmetic issues wouldn’t have made me give a negative review, but everything piled together created a very poor experience for me.

This dealership took advantage of my elderly parents. They charged my dad over $3,000 for a 3 week rental. Total crooks!

Worst car dealer I've ever dealt with. They're offer to buy my car was insulting, far lower than any other dealer. They also lied to me on several factors.

Worst car dealer I've dealt with. When we were looking to trade in a vehicle this place offered us almost half what other places were offering. The owner lied to us. When doing paperwork to buy a vehicle with the business manager she kept telling us information that contradicted what was in the contract, when we pointed it out to her she told us to believe her, not the paperwork. There were other issues. I won't go here again.

I would say it was easily the strangest experience in trying to trade vehicles. I wanted to get ball park numbers to trade over the phone before I took the time to get an appointment and go to Carroll but that was refused. They explained that they needed to see the vehicle even though it was one year old with 6000 miles. I agreed and drove to Carroll and the vehicle was never examined or driven. The only request was for the registration. They took copies of it and I requested to talk business. Reluctantly they offered me 8000 below KBB trade in Value and tried to sell me a used Vehicle for 2000 more than an equivalent new one. Obviously I was disgusted and chose to leave. Since then I have literally been laughing about the experience because the staff and management will be all new in a couple weeks anyway and I won’t be back anyway. It’s kinda sad because I bought a new vehicle from that location in 2014 and it was actually a pretty good experience. If I could award 0 stars in this circumstance I certainly would but it won’t let me so 1 will have to do. The only thing they really wanted was to get my name on a waiting list for a vehicle and not guarantee me any pricing. Sounds like fancy Car dealer tricks. All the risk on me and none on them.